To force Google Chrome to completely reload a page:

Windows Users

1. Browse to the website page you want to refresh
2. Hold down the CTRL key and press F5 on your keyboard.

Mac Users

1. Browse to the website page you want to refresh
2. Hold down CMD and SHIFT and press R on your keyboard.

Extra Info (for the curious)

Why is this needed?

Your browser keeps a copy of images and files it downloads when you view websites, so next time you view them, they can load from your computer instead of over the Internet. While this makes your Internet faster, it also means sometimes you won’t see changes made to a website right away. By using this technique (it’s called a “Hard Refresh” by the way), you are telling your browser to forget everything it knows about this website and reload it from scratch.